Terms of
Service/
ACCESSIBILITY STATEMENT

Gutter Cleaning: Gutter cleaning service includes the removal of debris hindering the normal flow of water in your gutter system. Superior Softwash cannot address any blockage occurring underground. Full-service gutter cleaning comes with a 14-day guarantee. If your gutters are clogged during this time we will return and unclog them at no charge. This does not apply to homes with overgrown trees within 10 feet of your gutter line or clogs due to improper installation or underground blockage or gutters with screens that we weren’t hired to clean. All gutter debris will be safely bagged and kept on site.

House Softwash: Low-pressure siding cleaning includes the removal of common environmental debris such as dirt, grime, algae and mildew which adhere to siding. Excessive staining or build-up of non-organic debris such as oxidation and staining on siding are not included and should be discussed before time of service. Although low pressure is used for siding cleaning, customers are responsible for damage that can occur due to poor maintenance and/or low-grade building materials.

Roof Cleaning & 3 Year Limited Warranty: Superior Softwash does not use high-pressure or wire brushes during a roof cleaning service and follows the roof manufactures process and recommendations. Excess build-up will be removed by hand before applying our cleaning solution which will kill 100% of the remaining organic growth and its root systems will be used. All remaining dead compounds may take up to 6 months to fall off naturally but usually take about a month depending on wind and rain. This process was designed to thoroughly clean your roof without damaging shingles.

If any mold, mildew or moss growth is observed within 3 years of your service, Superior Softwash will return and retreat these areas at no charge. Your warranty covers correctly pitched roof types such as shingles, concrete/clay tile, asbestos, and compound surfaces with no pooling on the roof surface.

Tree limbs and debris resting on or within eight (8) feet of a roof surface can void your warranty. This limited warranty is transferable to the new owner of a property.

Payment Responsibility: By booking an appointment, the customer agrees to pay the full amount due upon completion of the contracted project. The customer is responsible for paying the full amount at time of service. Property managers may be exempt from this responsibility if contracted with a 7 day net payment. For customers with an unpaid balance after 7 days, Superior Softwash, LLC reserves the right to add accruing 5% late fees for every 7 days past due. The non-paying customer is responsible for attorneys and court fees if needed to resolve the non-payment. All down deposits made will be credited toward the final invoice upon completion of the project and are NON-REFUNDABLE.

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Accessibility Statement

We are committed to having an ADA compliant and accessible website for our website visitors, and have reviewed our site through Wix's Accessibility filter. Please let us know if you feel we can improve in anyway, nick.superiorsoftwash@gmail.com.